Privacy Policy — How PKR300 Protects Your Data

pkr300 is committed to handling your personal information responsibly. We collect only what we genuinely need to run the platform, process payments, verify identities and provide customer support. We do not build advertising profiles or sell player data to third parties.

This policy is written in plain English because we want Pakistan players to understand exactly what happens to their data without having to wade through pages of legal text. If anything is unclear, contact our support team and we will explain it directly.

pkr300 operates as an entertainment platform offering cricket betting, PSL markets, T20 and international cricket odds, slot games, fish games, bingo and a full game lobby — all available to adult players in Pakistan. Every service we offer requires some level of data processing to function properly, and this policy covers all of it.

We collect personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically through your activity, and information received from third-party services we use to operate the platform.

Information you provide directly:

• Full name and date of birth (required at registration)
• Email address and mobile phone number
• Residential address in Pakistan
• Government-issued identity document details (for verification)
• Payment method details — JazzCash account number, Easypaisa wallet ID, Raast ID, bank account number, or card details
• Communications you send to our support team, including chat transcripts and email correspondence
• Preferences and settings you configure in your account

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Pages visited, features used and time spent on the platform
• Betting and gaming history — markets bet on, games played, stakes and outcomes
• Deposit and withdrawal transaction records
• Session timestamps and login activity
• Cookies and similar tracking technologies (see the Cookies section below)

Information from third parties:

• Identity verification results from document verification services
• Payment confirmation data from JazzCash, Easypaisa, Raast, bank partners and card processors
• Fraud risk signals from fraud prevention partners

Your data is used to run pkr300 properly and to give you a functioning, secure platform to play on. Here is a clear breakdown of the purposes for which we process your information:

We do not use your data to build profiles for sale to advertisers. We do not share your betting history or gaming behaviour with unrelated third parties for their commercial purposes.

We process your personal data on the following grounds:

• Contract performance — most of the data we process is necessary to deliver the service you signed up for. Without it, we cannot maintain your account, process your deposits or pay out your winnings.
• Legitimate interests — fraud prevention, platform security, responsible gaming monitoring and platform analytics all fall under our legitimate interest in operating a safe and functional platform. Where we rely on legitimate interests, those interests do not override your rights.
• Legal obligation — identity verification and transaction record-keeping are required to meet applicable financial compliance standards.
• Consent — marketing communications are sent only where you have consented or have not opted out. You can withdraw consent at any time by contacting support or updating your account communication preferences.

pkr300 does not sell, rent or trade your personal data. We share information only in the following circumstances and only to the extent necessary:

• Payment processors — JazzCash, Easypaisa, Raast and our bank and card processing partners receive the payment information necessary to complete your transactions.
• Identity verification providers — document verification services receive your identity documents to confirm that they are genuine. These services do not retain your data beyond the verification process.
• Fraud prevention services — risk signals and relevant account data are shared with fraud prevention partners to protect the platform and its players from financial crime.
• Technology infrastructure providers — hosting, database, content delivery and other technical services that power pkr300 may process data as part of their service delivery. These providers are required to handle data securely and only for the purposes we specify.
• Legal and regulatory requirements — where we are required by law to disclose information, we will do so. We do not disclose more than is required.

All third parties with whom we share data are required to maintain appropriate data security standards. We do not allow them to use your data for their own marketing or commercial purposes.

pkr300 uses cookies and similar browser-based technologies to make the platform work correctly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. It does not contain executable code and cannot carry viruses.

We use the following types of cookies:

• Essential cookies — required for the platform to function. These handle your login session, keep your account authenticated during a visit and maintain your cart or bet slip state. You cannot opt out of essential cookies and still use the platform.
• Analytics cookies — help us understand which pages are visited most, how long players spend on different sections and where errors occur. This data is aggregated and not linked to individual players by name.
• Preference cookies — remember settings like your preferred language, odds format and display preferences so you do not have to reconfigure them each visit.
• Marketing cookies — used to measure the effectiveness of promotional campaigns. These do not track you across unrelated websites.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core platform, though some features may behave differently. On mobile devices, cookies may also be stored within the app's local storage.

We keep your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal and compliance obligations. The specific retention periods below reflect standard financial platform practices:

• Account data — retained for the duration of your account and for a period after closure to handle any post-closure queries or disputes.
• Transaction records — deposit, withdrawal and payment records are retained for an extended period to meet financial record-keeping requirements.
• Identity verification documents — kept for the period required by applicable compliance standards and then securely deleted.
• Support communications — retained for a reasonable period to allow follow-up on unresolved issues, then deleted or anonymised.
• Analytics and usage data — aggregated data may be retained indefinitely, but it is not linked to your individual account after anonymisation.

When data is no longer needed and there is no legal obligation to retain it, pkr300 deletes it securely. If you request deletion of your account, we will action that request subject to any retention obligations that apply at the time.

pkr300 applies technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and pkr300 servers
• Encrypted storage of sensitive account data and payment details
• Access controls that limit which staff members can view personal data, based on their role
• Regular security reviews of platform infrastructure and third-party integrations
• Fraud detection systems that flag unusual account activity for review
• Secure handling procedures for identity documents during the verification process

No online platform can guarantee absolute security — the internet inherently carries some risk. What we can guarantee is that pkr300 applies industry-standard protections and acts quickly when any security concern is identified.

As a pkr300 player, you have meaningful rights over your personal data. These are not just policy words — you can actually exercise them by contacting our support team. Here is what you are entitled to:

To exercise any of these rights, contact our support team. We will respond within a reasonable timeframe and will not charge a fee for standard requests. Where a request is complex or unusually broad, we may ask for clarification before proceeding.

pkr300 is strictly an adults-only platform. You must be 18 years of age or older to register and use any part of the service. We do not knowingly collect personal data from anyone under the age of 18.

If we discover or have reason to believe that a minor has registered an account, we will close that account immediately, return any real-money balance to the deposit source and delete the associated personal data. No bonus funds or winnings accumulated on a minor's account will be paid out.

Age verification is a mandatory part of the account process. Providing a false date of birth to circumvent this check is a breach of our Terms and Conditions and will result in permanent account closure.

If you believe a minor has registered on pkr300, please report it to our support team immediately so we can investigate and act on it as quickly as possible.

pkr300 reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in the services we use and developments in applicable data protection standards. The review date at the top of this page shows when it was last updated.

When significant changes are made — particularly changes that affect your rights or how your data is used — we will notify you via your registered contact details where possible. For minor updates, publication on this page constitutes sufficient notice.

We recommend checking this page from time to time, particularly if you have questions about how a specific feature of pkr300 handles your data. Continued use of the platform after an update means you accept the revised policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information has been handled, contact our support team:

All privacy queries are handled confidentially. If your query relates to a specific data request, please include your registered account email address so we can locate your records and respond efficiently.

For responsible gaming concerns — including self-exclusion or account restriction requests — the same support channel applies. We treat responsible gaming requests as a priority.